The Mayo Business Awards sponsored by Bord Gais.

Winner of the eCommerce Award - Westport Woods Hotel & Spa

Comments from the Mystery Shopper

"This entry demonstrated that they have taken a strategic approach to the topic and have a well defined and well implemented ebusiness marketing strategy in place. As well as being informative their web site is also highly interactive. Customers and potential customers can interact with the business at a variety of levels, not just by telephone and email, but also via live on-line chat, and via facebook. They can check availability; examine special offers and book on line. All of this is possible in a visually attractive, easy to navigate site with all important issues located above the fold. The copywriting is of a particularly high standard, is chatty and inviting. All of these factors combine to make it easy for customers to do business with the hotel and for the hotel to do business with their customers."